Terms of Service

Gift Boutique
Last Updated: June 2026

Welcome to Gift Boutique. By accessing or using our website, purchasing products, or placing an order, you agree to be bound by the following Terms of Service. Please read them carefully before using our website.

1. General

These Terms of Service govern your use of Gift Boutique and all purchases made through our website.

We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice. Continued use of the website constitutes acceptance of any changes.

2. Products & Services

Gift Boutique offers handmade, personalized, and 3D-printed products.

As many of our products are handcrafted or made to order:

Slight variations in colour, size, finish, or appearance may occur.

Product images are provided for illustration purposes and may differ slightly from the final product.

We reserve the right to discontinue products or modify product specifications without notice.

3. Pricing & Payment

All prices are displayed in South African Rand (ZAR).

Prices are subject to change without notice.

Full payment is required before production or dispatch of any order.

We accept payment methods available at checkout.

4. Order Acceptance

Once an order is placed, you will receive an order confirmation email. This confirmation does not guarantee acceptance of the order.

Gift Boutique reserves the right to:

Refuse or cancel any order.

Limit quantities purchased.

Correct pricing or product description errors.

If an order is cancelled after payment has been received, a full refund will be issued.

5. Custom & Personalised Products

Customers are responsible for ensuring that all names, dates, spellings, and customisation details submitted are accurate.

Gift Boutique will not be held responsible for errors resulting from incorrect information supplied by the customer.

Custom and personalised items are non-refundable unless faulty, damaged, or incorrectly produced.

6. Shipping & Delivery

Delivery times are estimates and are not guaranteed.

Delays caused by couriers, weather conditions, public holidays, or circumstances beyond our control are not the responsibility of Gift Boutique.

Risk of loss passes to the customer upon delivery.

7. Returns & Refunds

Returns and refunds are governed by our Returns & Refund Policy.

Please refer to our Returns & Refund Policy for full details.

8. Intellectual Property

All content on this website, including:

Logos

Product designs

Images

Graphics

Text

Branding

is the property of Gift Boutique and may not be copied, reproduced, distributed, or used without prior written permission.

9. Limitation of Liability

To the fullest extent permitted by law, Gift Boutique shall not be liable for:

Indirect or consequential damages

Loss of profits

Loss of data

Delays in delivery

Misuse of products

Our total liability shall not exceed the amount paid for the product purchased.

10. User Conduct

You agree not to:

Use the website for unlawful purposes.

Interfere with website security or functionality.

Submit false or misleading information.

Infringe on the rights of others.

11. Privacy

Your personal information is handled in accordance with our Privacy Policy and applicable South African privacy laws, including the Protection of Personal Information Act (POPIA).

12. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the Republic of South Africa.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the South African courts.

13. Contact Information

For any questions regarding these Terms of Service, please contact:

Gift Boutique
Website: Gift Boutique
Email: orders@giftboutique.co.za

By using this website, you acknowledge that you have read, understood, and agreed to these Terms of Service.